Privacy policy

Last updated: 25 July 2026

1. Data controller

Firmatic is a trade name of Look Arts Vision, registered with the Dutch Chamber of Commerce (KVK 81661851). Contact: info@firmatic.nl.

2. What data we collect

• automation-scan form data: name, email address, company name, website address and your message;
• order-form data: chosen package and care level, project description, company name and an optional phone number;
• email correspondence when you contact us;
• basic technical server logs (IP address, timestamp) at our hosting provider.

3. Purposes and legal bases

• preparing and sending the automation scan and responding to your request — based on your consent (art. 6(1)(a) GDPR);
• commercial contact about our services — legitimate interest (art. 6(1)(f) GDPR);
• administration and bookkeeping under a contract — legal obligation (art. 6(1)(c) GDPR).

4. Recipients

We work with the following processors:

• Netlify (website hosting);
• TransIP (domain and email, the Netherlands);
• OpenAI (analysis of your form data and your publicly accessible website to prepare the scan; transfers to the US are based on approved mechanisms, including the EU-U.S. Data Privacy Framework);
• our own automation server (n8n) in the EU;
• Mollie (payment processing for deposits and invoices, the Netherlands).

We do not sell your data and do not share it with third parties for marketing purposes.

5. Retention

Scan data: up to 12 months or until you withdraw consent. Commercial correspondence: up to 2 years. Accounting records: 7 years, as required by Dutch law.

6. Your rights

You have the right to access, rectify, erase, restrict, port, object and withdraw consent at any time — email info@firmatic.nl. You may also lodge a complaint with the Dutch supervisory authority, Autoriteit Persoonsgegevens (autoriteitpersoonsgegevens.nl).

7. Cookies and analytics

With your consent we use Microsoft Clarity — anonymous usage analytics (click maps, session replays without sensitive data) to improve the site. The script loads only after you click Accept in the cookie banner; data is processed by Microsoft (US transfers under the EU-U.S. Data Privacy Framework). You can change your choice at any time via the Cookies button in the footer. The site uses no marketing cookies.